Changing your hosting plan
Although you can change your hosting plan at any time, some plan changes require a complete reinstall of your Web site and all of its files, including databases, scripts, ecommerce files and other account features.
This means that you must back up all of your files before you request a plan change. Once your plan change has been completed, you will need to republish your site, recreate your user accounts and email addresses and resubmit requests for additional features.
This applies to the following types of plan changes:
- Changes from UNIX to Windows Plans
- Changes from Windows to Linux Plans
- Changes from Windows 2000 to Windows 2003
- Upgrades to or downgrades from Value Plan/Value Plus Plans
- Changes from Commerce Gold Plan to any other Commerce Plan
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Make sure that you have backed up of all your files and email before making any of the plan changes indicated above. |
You may experience a six to eight hour downtime while your change is processed.
To change your current hosting plan:
In SiteControl, click Plan Info.
Click the Change link to the right of your Plan Name. The Change Plan page appears.
Follow the prompts to change your plan.
